Terms and Conditions

Effective Date: 03-02-2025
Last Updated: 04-02-2025

1. Introduction 

Welcome to មានចិត្ត MEAN CHET ( “we,” “our,” “us”). These Terms and Conditions govern your use of our online and in-store services, including purchasing Beauty, Car Products, Health Products, Wardrobe Items, Electronics, Gaming, Kitchen Supplies, Personal Care, Pet Supplies, Home Décor, Office Supplies, Fashion, Groceries, and more (collectively, “Products”). By using our services, you agree to comply with and be bound by these terms.

2. Eligibility 

You must be at least 18 years old or have parental/guardian consent to use our services. By making a purchase, you represent that you meet these requirements.

3. Product Availability and Pricing 

All products are subject to availability. Prices are subject to change without notice. We reserve the right to correct errors in pricing and descriptions.

4. Orders and Payments

• Orders must be placed through our official website, mobile app, or in-store.
• Payments methods accepted include credit/debit cards, mobile payments, bank transfers, and cash (for in-store purchases). or other accepted methods.
• We reserve the right to cancel or refuse any order for any reason.

5. Shipping and Delivery

• Shipping costs and delivery times vary based on location.
• Delivery times vary based on location and product availability.
• Customers are responsible for providing accurate shipping information.
• We are not liable for delays caused by third-party logistics providers.
• Risk of loss transfers to you upon delivery.
• In-store pickup is available for select products.

6. Returns and Refunds

• Products may be returned within 7 days of purchase, provided they are unused and in original packaging.
• Refunds are processed based on the original payment method.
• Certain items, such as perishable goods and personal care items, may not be eligible for return.
• Customers must provide proof of purchase for all returns.
• Review our detailed Delivery & Return.

7. Warranty and Liability

• Some products may be covered by manufacturer warranties.
• We do not guarantee the availability of any product at all times.
• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

8. Privacy Policy 

• We collect and use customer data in accordance with our Privacy Policy.
• Personal information is used for order processing, marketing (with consent), and service improvements.

9. Promotions & Discounts

• Promotions and discount codes are subject to specific terms and may have expiration dates.
• Discounts cannot be combined unless otherwise stated.

10. Intellectual Property

• All website content, logos, and trademarks are the property of មានចិត្ត MEAN CHET and may not be used without permission.

11. Governing Law & Disputes

• These terms are governed by the laws.
• Disputes shall be resolved through negotiation or legal action in the appropriate courts.

12. Amendments

• We reserve the right to update these terms at any time.
• Continued use of our services constitutes acceptance of the updated terms.

For any questions, contact us at Our Contacts.